Shipping & Return Policy
Shipping and Dispatch:
- The Trove Nails products are shipped through Delhivery, Shiprocket, DTDC. Orders are typically dispatched within 24-36 hours, with most shipped within 24 hours.
- To ensure smooth delivery, please provide a complete address along with a valid phone number. Orders without a valid phone number won’t be shipped.
- The Trove Nails does not ship to FPO/APO or P.O. Box addresses. For further assistance, you can reach out to them at thetrovenails@gmail.com.
- Delhivery & Shiprocket is the primary shipping partner for domestic orders.
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The Trove Nails offers various shipping options:
- FREE SHIPPING on orders above Rs. 1,499.
- Shipping fees of Rs. 89 apply to orders below Rs. 1,499.
- Delivery within India usually takes 5-6 working days.
- Cash on delivery (COD) is available in India for an additional charge of Rs. 59.
International Buyers:
- International shipping is not currently available on the website.
- If you’re an international buyer, please DM or email The Trove Nails at thetrovenails@gmail.com for assistance.
Order Tracking and Support:
- To locate your order, contact The Trove Nails at thetrovenails@gmail.com.
- The Trove Nails does not have an exchange, return, or refund policy.
- However, if your parcel is damaged during shipping or you receive a defective product:
- Reach out to The Trove Nails via email or WhatsApp at +91-99994-78227
- Keep a video of unboxing ready for any exchanges.
- Report the issue within 7 days for the best possible solution.
- We may or may not exchange the product depending upon the issue
Feel free to reach out if you need further assistance! 😊
